Who we are
Our website address is: http://hp.businesstobrand.in/wordpress.
Welcome to Himanshu Publications (“we,” “our,” or “us”). We are a publishing company based in Udaipur, Rajasthan, and New Delhi, India, providing books, journals, e-books, e-journals, and related publishing services.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.himanshupublications.com, browse our book catalogue, create an account, contact us, or enquire about our publications and services.
By using our website, you acknowledge that you have read this Privacy Policy.
Information We Collect
We may collect the following categories of information, depending on how you use our website.
Personal Information
When you create an account, submit an enquiry, or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Username and account details
- Information included in your messages or enquiries
Order and Purchase Enquiries
When you enquire about or order a book, we may collect information necessary to respond to your request, coordinate the order, and provide customer support. This may include your contact details, selected book titles, and relevant order or delivery information.
Where orders are initiated through WhatsApp or another third-party service, the information you share may also be processed by that service under its own privacy policy.
Technical Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and interactions with website features. This information may be used for website security, maintenance, and performance improvement.
Comments and User-Generated Content
If comments or other content submission features are available, we may collect the information you provide, along with relevant technical information used for spam prevention and moderation.
Please avoid submitting confidential or unnecessary personal information in public comments.
How We Use Your Information
We may use the information we collect to:
- Respond to enquiries about books, publications, and publishing services.
- Process and coordinate book orders and related requests.
- Create and manage user accounts.
- Communicate with customers regarding enquiries, orders, and support.
- Maintain, secure, and improve our website and services.
- Prevent spam, fraud, unauthorised access, and misuse of our website.
- Meet applicable legal, regulatory, accounting, and record-keeping obligations.
We will use personal information only for appropriate purposes consistent with this Privacy Policy and applicable law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember user preferences, maintain login sessions, and improve website performance.
Depending on the features enabled, cookies may be used for:
- Login and account functionality.
- Remembering website preferences.
- Supporting website security.
- Understanding website usage and performance.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.
Sharing of Personal Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers where necessary to operate our website, manage communications, respond to enquiries, maintain security, or provide requested services.
These parties may include website hosting providers, website maintenance services, communication platforms, spam-detection services, and other technical service providers.
We may also disclose information where required by law, by a valid legal process, or to protect our rights, users, and website.
Where you interact with third-party services, including WhatsApp or embedded content from external websites, their own privacy policies and terms may apply.
Third-Party Links and Services
Our website may contain links to external websites and services, including WhatsApp and other third-party platforms.
These external platforms operate independently and are governed by their own privacy policies, terms of use, and security practices. We are not responsible for how they collect, use, or protect your information.
Before sharing personal information through any third-party website or service, we recommend reviewing its privacy policy and terms to understand how your information may be handled.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, provide requested services, maintain accounts and records, resolve disputes, protect website security, and meet applicable legal obligations.
The duration of storage depends on factors such as the nature of the information, the purpose of its collection, and any legal or regulatory requirements that may apply.
Once personal information is no longer needed, we take reasonable steps to securely delete or dispose of it, unless its retention is required or permitted under applicable laws.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored through our website.
Users are encouraged to maintain strong passwords and avoid sharing account credentials with others.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Raise concerns or submit a complaint regarding the handling of your personal information.
To exercise these rights, please contact us using the details provided in the Contact Information section below. We may need to verify your identity before processing a request.
Certain information may need to be retained where required by law or for legitimate administrative, security, or legal purposes.
Children’s Privacy
Our website is intended for general use by readers, students, educators, authors, institutions, and other interested visitors.
We do not knowingly collect personal information from children in circumstances where parental consent or other safeguards are required by applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.
Data Breach and Incident Management
If we become aware of a personal data breach affecting information handled through our website, we will assess the incident and take appropriate steps in accordance with applicable legal requirements.
Where notification is required by law, we will notify the relevant individuals or authorities as applicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
Any revised version will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.